Galaxy Service Unavailable

Incident Report for Starburst Galaxy

Resolved

The Galaxy availability issue caused by the Cloudflare incident has been resolved, and the service is now fully operational.

Posted Dec 05, 2025 - 10:05 UTC

Monitoring

Galaxy was temporarily unavailable due to an external connectivity disruption. During this time, users may have been unable to access or interact with the service. The issue is the result of a broader Cloudflare service incident.

Posted Dec 05, 2025 - 09:25 UTC

This incident affected: Starburst Galaxy UI and Clusters (AWS) (AWS ap-northeast1, AWS ap-southeast1, AWS ap-southeast2, AWS ca-central1, AWS eu-central1, AWS eu-west1, AWS eu-west2, AWS eu-west3, AWS us-east1, AWS us-east2, AWS us-west1, AWS us-west2).