Unable to Access Cluster Activity in Galaxy UI
Update - We are continuing to investigate this issue.
Sep 14, 2026 - 17:09 UTC
Investigating - We are investigating an issue where users viewing Cluster Activity for a running cluster are redirected to an authentication page and cannot proceed. This is limited to the Cluster Activity view in the Galaxy UI; running queries and other cluster operations are not affected. We'll post updates as we learn more.
Sep 14, 2026 - 17:09 UTC
Uptime over the past 90 days. View historical uptime.
Starburst Galaxy UI Partial Outage
Clusters (AWS) Operational
AWS ap-northeast1 Operational
AWS ap-southeast1 Operational
AWS ap-southeast2 Operational
AWS ca-central1 Operational
AWS eu-central1 Operational
AWS eu-west1 Operational
AWS eu-west2 Operational
AWS eu-west3 Operational
AWS us-east1 Operational
AWS us-east2 Operational
AWS us-west1 Operational
AWS us-west2 Operational
Clusters (Azure) Operational
Azure centralindia Operational
Azure eastus Operational
Azure eastus2 Operational
azure francecentral Operational
Azure southcentralus Operational
Azure westeurope Operational
Clusters (GCP) Operational
GCP asia-south1 Operational
GCP asia-southeast1 Operational
GCP europe-west2 Operational
GCP europe-west6 Operational
GCP southamerica-east1 Operational
GCP us-central1 Operational
GCP us-east1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 14, 2026

Unresolved incident: Unable to Access Cluster Activity in Galaxy UI.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Galaxy MCP server — tool calls failing
Resolved - This incident is now resolved. All impacted MCP calls should now be operating as expected.
Sep 9, 20:42 UTC
Update - We've identified an issue causing MCP tool calls to fail with a protocol error for Galaxy MCP users (both mcp-starburst and mcp-starburst-public, all auth methods). A fix is in progress.

Workaround (Claude Code users): setting "MCP_PROTOCOL_NEGOTIATION": "legacy" in ~/.claude/settings.json mitigates the issue. Other MCP clients (Gemini CLI, Cursor, Continue.dev, Cline) aren't currently affected, since they default to an older protocol revision.
Sep 9, 14:37 UTC
Identified - Starburst Galaxy's MCP server is returning an error for every tool call from MCP clients using the newest protocol revision, 2026-07-28. Sign-in, discovery and tool listing are unaffected, and clients on revision 2025-11-25 are not affected.
Workaround: pin your MCP client to protocol revision 2025-11-25, which has been confirmed to restore tool calls.
We are investigating and will post an update as soon as we have one.
Sep 9, 12:02 UTC

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage