Identified - We have identified the cause and are working on a fix.
Feb 26, 2024 - 17:38 UTC
Investigating - We are experiencing sporadic timeouts for heavily loaded Looker clients. We are actively investigating this incident and will update once we have more details.
Feb 22, 2024 - 22:57 UTC
Starburst Galaxy UI Operational
90 days ago
99.86 % uptime
Today
Clusters (AWS) Operational
90 days ago
99.86 % uptime
Today
AWS ap-northeast1 Operational
90 days ago
99.86 % uptime
Today
AWS ap-southeast1 Operational
90 days ago
99.86 % uptime
Today
AWS ap-southeast2 Operational
90 days ago
99.86 % uptime
Today
AWS ca-central1 Operational
90 days ago
99.86 % uptime
Today
AWS eu-central1 Operational
90 days ago
99.86 % uptime
Today
AWS eu-west1 Operational
90 days ago
99.86 % uptime
Today
AWS eu-west2 Operational
90 days ago
99.86 % uptime
Today
AWS eu-west3 Operational
90 days ago
99.86 % uptime
Today
AWS us-east1 Operational
90 days ago
99.85 % uptime
Today
AWS us-east2 Operational
90 days ago
99.86 % uptime
Today
AWS us-west1 Operational
90 days ago
99.86 % uptime
Today
AWS us-west2 Operational
90 days ago
99.86 % uptime
Today
Clusters (Azure) Operational
90 days ago
99.86 % uptime
Today
Azure centralindia Operational
90 days ago
99.86 % uptime
Today
Azure eastus Operational
90 days ago
99.86 % uptime
Today
Azure eastus2 Operational
90 days ago
99.86 % uptime
Today
azure francecentral Operational
90 days ago
99.86 % uptime
Today
Azure southcentralus Operational
90 days ago
99.86 % uptime
Today
Azure westeurope Operational
90 days ago
99.86 % uptime
Today
Clusters (GCP) Operational
90 days ago
99.86 % uptime
Today
GCP asia-south1 Operational
90 days ago
99.86 % uptime
Today
GCP asia-southeast1 Operational
90 days ago
99.86 % uptime
Today
GCP europe-west2 Operational
90 days ago
99.86 % uptime
Today
GCP europe-west6 Operational
90 days ago
99.86 % uptime
Today
GCP southamerica-east1 Operational
90 days ago
99.86 % uptime
Today
GCP us-central1 Operational
90 days ago
99.86 % uptime
Today
GCP us-east1 Operational
90 days ago
99.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 3, 2024

No incidents reported today.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024

No incidents reported.

Feb 28, 2024
Resolved - The incident has been resolved. We updated configuration in the backend to be able to handle higher traffic.
Feb 28, 20:37 UTC
Monitoring - A mitigation has been put in place and we are continuing to monitor
Feb 28, 19:27 UTC
Update - Galaxy UI is back up - we are continuing to investigate to find the root cause and monitoring the situation closely.
Feb 28, 19:09 UTC
Update - We are continuing to investigate this issue.
Feb 28, 19:04 UTC
Investigating - We are currently investigating an issue causing the Galaxy UI to not load
Feb 28, 18:56 UTC
Feb 27, 2024
Resolved - The issue has been resolved. We will continue to monitor the system
Feb 27, 22:02 UTC
Monitoring - We have implemented a fix and are monitoring the situation for any further issues
Feb 27, 18:46 UTC
Identified - We have identified the root cause as a rollback failing in us-east-1. We're now implementing a fix
Feb 27, 17:52 UTC
Investigating - We are currently investigating an issue that's causing intermittent errors running queries for some customers.
Feb 27, 17:29 UTC
Resolved - Normal service has been restored
Feb 27, 15:12 UTC
Monitoring - Services are slowly recovering
Feb 27, 15:04 UTC
Identified - We are still working to restore service. We hope to have a solution with 1 hour.
Feb 27, 14:30 UTC
Update - We are implementing a fix to restore service in the next 1-2 hours
Feb 27, 13:01 UTC
Update - We are continuing to investigate this issue.
Feb 27, 12:29 UTC
Investigating - We are currently investigating a platform service disruption. You may be unable to execute any operations. We are investigating and will provide a status update as soon as available
Feb 27, 12:26 UTC
Feb 26, 2024

Unresolved incident: Looker client timeouts.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.