Warp Speed clusters not starting up if auto scaling is enabled

Incident Report for Starburst Galaxy

Resolved

This incident has been resolved.

Posted Jun 19, 2025 - 22:33 UTC

Monitoring

We have deployed a fix that works in our internal testing. We will continue to monitor.

Posted Jun 19, 2025 - 22:16 UTC

Identified

We have been able to identify the issue and actively working to mitigate it

Posted Jun 19, 2025 - 21:37 UTC

Investigating

We are currently investigating an issue where warp speed cluster are not starting up if auto scaling is enabled

Posted Jun 19, 2025 - 20:53 UTC

This incident affected: Clusters (AWS) (AWS ap-northeast1, AWS ap-southeast1, AWS ap-southeast2, AWS ca-central1, AWS eu-central1, AWS eu-west1, AWS eu-west2, AWS eu-west3, AWS us-east1, AWS us-east2, AWS us-west1, AWS us-west2), Clusters (Azure) (Azure centralindia, Azure eastus, Azure eastus2, azure francecentral, Azure southcentralus, Azure westeurope), and Clusters (GCP) (GCP asia-south1, GCP asia-southeast1, GCP europe-west2, GCP europe-west6, GCP southamerica-east1, GCP us-central1, GCP us-east1).