ODBC client connectivity issues

Incident Report for Starburst Galaxy

Resolved

We have deployed the fix. This incident has been resolved.

Posted May 17, 2024 - 23:44 UTC

Update

We are currently experiencing connection issues impacting ODBC clients. We’ve identified the root-cause and mitigated the issue for impacted customers. We are actively working on a system wide fix. We'll update again in 4 hours.

Posted May 17, 2024 - 17:36 UTC

Identified

We are currently experiencing connection issues impacting ODBC clients. We've identified the root cause in a third party library and are working on a fix. We apologize for any inconvenience. We'll update again in an hour.

Posted May 17, 2024 - 15:27 UTC