Galaxy UI outage

Incident Report for Starburst Galaxy

Resolved

The incident has been resolved. We updated configuration in the backend to be able to handle higher traffic.

Posted Feb 28, 2024 - 20:37 UTC

Monitoring

A mitigation has been put in place and we are continuing to monitor

Posted Feb 28, 2024 - 19:27 UTC

Update

Galaxy UI is back up - we are continuing to investigate to find the root cause and monitoring the situation closely.

Posted Feb 28, 2024 - 19:09 UTC

Update

We are continuing to investigate this issue.

Posted Feb 28, 2024 - 19:04 UTC

Investigating

We are currently investigating an issue causing the Galaxy UI to not load

Posted Feb 28, 2024 - 18:56 UTC

This incident affected: Starburst Galaxy UI.