Intermittent Galaxy outage leading to query failures

Incident Report for Starburst Galaxy

Resolved

This incident has been resolved.

Posted Mar 16, 2026 - 06:17 UTC

Monitoring

We continue to monitor the pods after our short term mitigation

Posted Mar 12, 2026 - 16:03 UTC

Update

We have a short term mitigation in place as we continue to investigate further

Posted Mar 11, 2026 - 21:25 UTC

Update

Services continue to operate normally, we are still investigating the root cause

Posted Mar 11, 2026 - 19:48 UTC

Update

Right now both the regions continue to operate normally. We are still investigating the root cause to prevent future failures

Posted Mar 11, 2026 - 17:30 UTC

Investigating

We are currently experiencing intermittent galaxy outage in us-east-1 and us-east-2 that is leading to query failures

Posted Mar 11, 2026 - 16:21 UTC

This incident affected: Starburst Galaxy UI, Clusters (AWS) (AWS ap-northeast1, AWS ap-southeast1, AWS ap-southeast2, AWS ca-central1, AWS eu-central1, AWS eu-west1, AWS eu-west2, AWS eu-west3, AWS us-east1, AWS us-east2, AWS us-west1, AWS us-west2), Clusters (Azure) (Azure centralindia, Azure eastus, Azure eastus2, azure francecentral, Azure southcentralus, Azure westeurope), and Clusters (GCP) (GCP asia-south1, GCP asia-southeast1, GCP europe-west2, GCP europe-west6, GCP southamerica-east1, GCP us-central1, GCP us-east1).